Job Coordinator

Primary Function: Receive accepted installation jobs, create work orders & purchase orders, schedule jobs & work closely with the crew manager to ensure all installs are dealt with in a timely, efficient & professional manner & a high level of customer satisfaction is achieved. Responsibilities: 1. Create estimates and work orders; upon job completion enter in all relevant install information & then submit for sign off & invoicing. 2. Purchase Orders 3. Job Costing 4. Create and co-ordinate the installation schedule; accommodating customer's schedule/timeline for completion of jobs while also scheduling jobs within specified lead times. 5. Reschedule jobs as necessary when installation problems or sudden high priority situations are encountered. 6. Assess job requirements for duration, customer specifications, and needed materials; ensure that materials are ordered and available for scheduled installations. 7. Assist in dispatching the crew. 8. Assist with maintaining high level of installations by balancing the utilization & assignments of the installation crew. 9. Assist the sales staff with clerical duties, purchase ordering & quotes. 10. Keep sales, crew manager, installers and customers informed and updated according to each one's requirements. 11. Organize and perform multiple tasks in a quick, accurate, and efficient manner in order to meet scheduling requirements. 12. Handle claims & complaints promptly to ensure customer satisfaction - direct all situations to the appropriate manager 13. Maintain neat, accurate files and records. 14. Ascertain job feedback from customers to ensure complete customer satisfaction. 15. Other duties as required.