Communicate through Digital Dispatch System with drivers to ensure constant status and location.
Communicate through multi-line phone system to assist both drivers and customers.
Use computer programs to track vehicles review reservations and find addresses.
Troubleshoot complex problems and resolve any issues in a timely manner.
The candidate will have a professional manner, attitude, be able to work well under pressure while multi-tasking
This position is fast paced Position dealing with customers and drivers.
Job Requirements: -
Excellent customer service skills.
Must have a interpersonal skill to deal effectively with all business contacts.
Work varied shifts including weekends and holidays.
Working knowledge of multi-line telephones.
Working knowledge of basic computer skills including Microsoft office.
Must be able to effectively communicate in English, in both and oral forms.
Must have knowledge on the Comox Valley area
We are looking for someone with customer service / Dispatch experience. If you feel you are the right candidate please e-mail your resume in word or pdf format with a short note on why you feel you are the right candidate for the job.
Job Types: Full-time, Part-time
Salary: $13.00 to $15.00 /hour